Announcement
Welcome to Susan Newberry Designs, where we create beautiful artwork for your home. Our specialties include custom wedding - anniversary prints and canvases. We can use your photo and your song lyrics, wedding vows, or favorite scripture on your artwork. We will personalize with names and wedding date. If you don't see what you want, just ask. We love doing custom orders.
Please be sure to visit our website at http://www.susannewberrydesigns.com and our sister shop for printable art and greeting cards -https://www.etsy.com/shop/SNDPrintables.
Please contact us for shipping rates if you are located outside of the US.
If you don't see what you want, just ask. We love doing custom orders.
JOIN THE MAILING LIST FOR AN INSTANT 10% OFF COUPON: http://eepurl.com/dfxblH
Thanks for visiting.
Featured items
Items
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Reviews
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Kelly on Mar 2, 2024
5 out of 5 starsThis picture is the most beautiful thing I’ve ever seen. It matches the proof perfectly. I had a few questions along the process and they were all answered within 5 minutes. It was so easy. I will certainly be making more purchases. It went way beyond my expectations.
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Corinne on Feb 5, 2024
5 out of 5 starsThe heart design of descriptive words was the perfect anniversary gift!! Great quality, customer service, and arrived timely.
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Eric on Jan 5, 2024
5 out of 5 starsVery good communication and accurate description. My daughter-in-law loved it!
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gabriela on Dec 17, 2023
5 out of 5 starsSusan and her team were wonderful to work with. They were incredibly responsive, they turned around proof in 24 hours and even allowed for a total change and turned another proof around in 24 hours. It shipped within three days and arrived four days later. I am so excited to present this as a gift for my husband's 50th birthday. The words were a collection of all his friends, colleagues and family. I framed the canvas 16x16 and it only uses about half an inch around. Its super light and easy to hang.
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shadoweimy on Nov 24, 2023
5 out of 5 starsWonderful as usual! This is the third time I’ve ordered from Susan and they’re all beautiful!p
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Zenwoofy on Nov 1, 2023
5 out of 5 starsThis artist was a pleasure to work with! She answered all of my questions, made a custom design, and provided a couple of revisions before we landed on the final version.
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Jennifer on Mar 18, 2024
5 out of 5 starsAbsolutely love this gift beautiful, the quality was excellent can read all the words to the song. My husband absolutely love it! Had a little shipping delay out of the sellers control but Susan was wonderful and easy to communicate with.
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mallory on Mar 10, 2024
5 out of 5 starsGreat gift for a coworker or friend! Excellent customer service and quality design.
Updates
About SusanNewberryDesigns
Susan Newberry Designs
Shop members
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Susan Newberry
Owner, Designer, Creator
Susan is the designer behind Susan Newberry Designs. Susan's background includes both interior and graphic design. Susan recently left the academic world to focus on her business fulltime. Susan Newberry Designs has been in business since 2012.
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Alison Molinet
Assistant, Customer Service, Shop Manager
Alison helps with just about everything. With a background in dance, she brings creativity to her position. Alison promptly answers e-mails, fulfills orders, overseas inventory, production and shipping for the shop.
Production partners
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Blankets and Mugs
Norcross, GA
Provider of specialty items
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Gallery Wrapped Canvas
CA, United States
I work with a professional canvas printing company to produce my original artwork designs onto beautifully wrapped canvases. All canvas are made with the highest quality materials to ensure the final canvas prints are professional grade products.
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Specialty Printing
Carlisle, PA
A large scale digital printer.
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International Printing Company
Yorba Linda, CA
For production of canvases and prints being shipped to countries other than the US
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Specialty Printing
Pittsburgh, PA
Print Shop for oversized prints and specialty items
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Specialty Printing
Phoenix, AZ
Provider of specialty items
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Blankets and Mug Shop
Peachtree Corners, GA
Manufacturer of Blankets and Mugs
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Woven Textiles
NC, United States
Woven Textiles is a leader of the textile printing industry and is located in the USA.
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
We love doing custom and personalized orders. Please let use know your request when ordering. Proofs are usually sent within 2 - 3 business days of ordering via Etsy messages. Up to 3 proofs can be created for personalized artwork. Additional proofs may incur additional charges.
If we don't hear from you within a day or two, we will email you using the email on your order. To avoid any delays in your order, please respond promptly.
Gift wrapping and packaging
While I cannot provide gift wrapping, I am more than happy to include a gift card.
Is this a print or a canvas?
Susan Newberry Designs sells prints (framed and unframed), canvas wall hangings, gallery wrapped canvases (framed and unframed), and framed canvas prints. Please be sure to read the description carefully so that you know exactly what you are ordering. Any print can be upgraded to a canvas or framed canvas print.
What is your processing time?
Most standard print orders (non custom) ship within one to two days of ordering.
If you are requesting a personalized print, please check Etsy messages for a proof. Proofs take 2 - 3 business days. At busy times of the year, that time may be extended.
If you do not respond to your proof, we will attempt to contact you via the email provided on your invoice. If we cannot reach you after 10 business days, your item will ship as is.
Canvases are shipped via USPS, UPS, or FedEx within 5 business days after approval. (As a courtesy to my customers who want their canvas even quicker we offer an option to order rush production to ship in 2 days). Contact us if interested.
Please note that processing time does not include shipping time.
How will my order be shipped?
Most prints ship via USPS. Please note that we cannot guarantee delivery times as these are generated by parcel services. Once your order ships, it is in the care of the courier or postal service. If your shipment is experiencing difficulties, please check with them and request tracking updates. If you need further assistance, message us and we will try to resolve the issue.
Large prints (18 x 24 and larger) canvases and framed prints ship via USPS, UPS, or FedEx.
All shipments outside the US are via First Class International Shipping and can take anywhere from 10 days to 4 weeks.
Delivery times are not included in our turnaround times provided.
Please allow an extra day or two in processing and shipping during our busy times.
I ordered using Priority Mail and I still haven't received my package...
Priority Mail is the United States Postal Service's standard air service. Packages usually arrive to their domestic destination within 1-3 business days, depending on how far the package has to be delivered from its origin. However, it's important to keep in mind that this is not a guaranteed service, so packages may be delayed (usps.com).
What kind of paper do you print on?
Most prints are printed on Epson Ultra Premium Luster heavyweight paper using Epson UltraChrome Hi-Gloss 2 Pigment Ink that will last under glass for over 200 years. Your print will be archival, water-resistant, and fade-resistant. Our watercolor prints are printed on fine art paper. If you prefer a matte finish, just let us know.
PLEASE NOTE: Not all computer monitors are the same and colors and contrast may vary slightly from actual prints.
What is your return policy?
Since each item is printed at the time of ordering, we do not accept refunds or exchanges, so please purchase seriously. All personalized designs are approved by the customer before they are printed and shipped. For that reason, if you are not satisfied with your design, the proof must not be approved. No refunds are given once work has begun. If you no longer want your item we will charge a design fee and credit the difference. Design fees vary from $20 - $50 depending on what you have ordered.
If your item arrives damaged, please contact us within 5 days so we can remedy the situation. Please provide pictures of the damaged item and the the packaging.
Can I get my order as a digital file?
Yes, personalized prints (a print that has a name or date) is available to purchase as a digital file. Just ask.
Why do we ask for High Resolution Images for our photo designs?
Lo-res images have around 72-pixels, or squares of color, per inch (ppi). This makes them great for the web because that is all your computer screen will display.
Hi-res images are at least 300 ppi. This resolution makes for good print quality.
How do I know what my photo is? Divide the pixel size (dimension) of the image by the resolution (300 ppi) to get the maximum print size in inches. So, if your image is 2,000 pixels in length at 300 ppi, then you can print it up to six inches or so (2,000 divided by 300).
Please note that Facebook and other social media images are NOT high resolution.
Still unsure? Feel free to contact us prior to placing your order and we will check your photo and advise.
Seller details
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